5 results found
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APPOINTMENT TIMINGS??????
Why do MPlus agree a time of 12-4pm to come to your house for repairs when the Municipality does not allow them to come between 12-3pm. Surely your customers should be aware of this instead of waiting at home for someone who will never arrive before 3pm. Also, why do MPlus totally ignore the feedback they ask for??????? I have written on this portal many times but never had the courtesy of a reply..................
1 voteDear Michelle McCrossan,
Apologizes for the inconvenience caused .
We have informed the site team to re-check and assist back.
Appointment is booked today for supervisor visit and later the team will attend.
For further assistance please call us on 800-67587 to assist you
Thank you
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1 vote
Dear Haghighi,
Apologizes for the inconvenience caused.
This has been informed to the site coordinator and the job has been started today.
Thank you.
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I accept the quotation. I want to fix it as soon as possible.
I want to make an appointment to fix it.
1 voteDear Choi.
Apologizes for the delay.
We checked with the site coordinator and confirmed that your appointment is booked on 04/08/2015.
Thank you
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Just be helpful
At 1am I logged on. In desperation I created a new account.
I had 5 emails from you this am.
One saying request logged.
One saying you have an account already
One saying request cancelled
One saying log in with your original account
Why isn't there one saying
Don't worry we will log you in and someone will be there today!!1 vote -
AC IS STILL NOT COOLING PROPERLY
3 visits so far and the AC is still not cooling! You changed the parts and I paid 1550 Dirhams and yet the problem is still there.
You're unable to fix the problem, so I claim my money back!
1 voteDear Shirin.
Apologise for the inconvenience caused.
we have raised a warranty fix for the ac and the ref# JOB-00842209.
Thank you
MPLUS+
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