APPOINTMENT TIMINGS??????
Why do MPlus agree a time of 12-4pm to come to your house for repairs when the Municipality does not allow them to come between 12-3pm. Surely your customers should be aware of this instead of waiting at home for someone who will never arrive before 3pm. Also, why do MPlus totally ignore the feedback they ask for??????? I have written on this portal many times but never had the courtesy of a reply..................
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Dear Michelle McCrossan,
Apologizes for the inconvenience caused .
We have informed the site team to re-check and assist back.
Appointment is booked today for supervisor visit and later the team will attend.
For further assistance please call us on 800-67587 to assist you
Thank you