Faulty Spares
Your company has been attending to My AC since Oct last year and i still don't have a functioning AC, and have to call your team every two months as something or the other goes wrong. You guys don;t forget the call out charges but are interested in doing the job properly. You have replaced the compressor of the AC in June 2015 with a "NEW" one but now in August it has broken down and your team says need to replace the compressor and charge me for it. I feel you guys are a big rip off

Dear Mr Pinto,
Apologise for the inconvenience caused to you. As the technical supervisor, he will visit today between 2.30 – 3.00 pm to check the cause of the failure.
Thank you
MPLUS+